Critical customer lifecycle processes that every business (should) have
Nurture Return path (contingent) Conversion Welcome / Onboarding Customer Success CVO
Module 3
Joey Gilkey & Co
Cold to close stage training: Sales driven agency.
Key process outliner
Make a list of key processes and create process outlines. Use TBH numerator to prompt list and then use template for tasks (columns: name, step type (action, checkpoint), outcome). Cf. lucidchart table.